First com Terms of Use & Rules

To open an account at first com, the applicant must be at least 18 years of age. Users from regions outside Bangladesh where online gaming or betting is legally prohibited may not register. Each user may only open one account, and operating multiple accounts is strictly prohibited. Providing accurate and complete information at the time of registration is mandatory; providing false information may result in account closure. As part of the ID verification process, the platform may request identity documents or additional paperwork at any time. Registering with accurate information makes the withdrawal process easier and faster.

It is your responsibility to keep your account password and login credentials completely confidential. Sharing login details with anyone else or transferring your account is prohibited. If you suspect any unauthorized access to your account, you must notify our support team immediately. If loss occurs due to third-party access and user negligence is proven, the liability will rest with the user concerned. first com will never ask you for your password by email or phone under any circumstances. Keep your account secure by using safe browsing practices and a strong password.

All transactions are processed in Bangladeshi Taka (BDT / ৳) and must be deposited through approved payment methods. Minimum deposit and withdrawal amounts may vary according to the conditions stated on the promotions and payments page. Withdrawal requests are processed within a specified timeframe after verification; delays may occur if verification is incomplete. Deposited funds cannot be transferred to a third-party account, and the payment source must match the account holder's name. If a suspicious transaction is detected, the platform reserves the right to hold any payment and conduct an investigation. For any payment issues, please contact our support team.

Each bonus and promotional offer at first com has its own terms, which are published on the promotions page when the offer goes live. Once a bonus is accepted, that amount cannot be withdrawn until the specified wagering requirements have been met. Any attempt to claim bonuses using multiple accounts or false information will result in all bonuses and associated winnings being voided. The platform reserves the right to modify or cancel any bonus offer at any time. For detailed information about bonuses, visit our Promotions visit the page and if you have questions, FAQ Check the section. If you accept a bonus without reading the terms, your complaint may not be accepted later.

All users must behave honestly, fairly, and responsibly while using the platform. Any form of fraud, manipulation, software exploitation, or attempts to influence outcomes through artificial means is strictly prohibited and subject to penalties. Harassment, threats, or the use of abusive language against other members is not permitted. Illegally scraping any part of the platform, attempting to hack it, or taking actions to cause technical harm is prohibited. Using the platform for money laundering or suspicious financial activity is a criminal offense, and the platform is obligated to report such incidents to the relevant authorities. To learn about responsible gaming, visit our Responsible Gaming Read the page.

If evidence of a terms violation is found, first com reserves the right to temporarily suspend or permanently close the relevant account without prior notice. The balance of a suspended account may be held during the course of an investigation. Users may also request account closure at any time; in such cases, any outstanding balance will be returned after verification. In the case of accounts closed due to fraudulent activity, the associated balance or bonuses may be forfeited. If you have any objection to an account closure, please email our support team at [email protected].

First com strives to provide uninterrupted and accurate service; however, we are not fully liable for disruptions caused by technical errors or third parties. The platform is not responsible for losses resulting from internet disconnection, device failure, or issues arising from the user's own actions. Betting and gaming outcomes on the platform are entirely random, and no specific result can be guaranteed. first com does not directly accept liability for issues arising from third-party services (payment gateways, game providers), but will assist in resolving them. The platform is not liable if any service is temporarily suspended due to legal reasons or government directives.

First com reserves the right to partially or fully modify these terms and conditions at any time. For significant changes, users will be notified in advance via their registered email or through a platform notification. Continued use of the platform after any changes will be deemed acceptance of the new terms. If there is any conflict between the old and new terms, the most recently published version will be considered effective. We recommend checking this page regularly to stay informed about updates. For any questions regarding the terms and conditions, contact us at [email protected].